INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the shipping times and costs?

Complimentary ground shipping within 1 to 7 business days across India. Options for express or next-day delivery are available. No shipping cost on orders above a certain amount.

What payment methods does ME2 Store accept?

We accept Credit Cards, Debit Cards, UPI, Wallets, and also offer No-Cost EMI. Your card is charged once the order is placed.

What is your exchange, returns, and refund policy?

We currently offer a 7-day replacement policy for items damaged during transit. Please contact us within 7 days of receiving the item to claim a replacement. (Refunds are not typically provided unless the item is damaged.)

Can I place wholesale or bulk orders?

Yes, ME2 Store supports wholesale/bulk orders for our product categories including LED TVs, washing machines and air coolers. Please get in touch via contact or wholesale enquiry form.

How can I track my order or get customer support?

After placing an order, you can track its status through your account on our website. For any assistance, our customer service team is available via email or phone during business hours.

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